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Terms and Conditions
At CPR First Aid (RTO 21903), we are committed to delivering high quality, nationally recognised training built on professionalism, integrity, and genuine care for our students. Guided by our core values of Passionate, Dependable, and Adaptable we strive to create a supportive learning environment where individuals and organisations feel confident in the training and services we provide.
Our Terms and Conditions outline the important policies and procedures that support your experience with CPR First Aid. This includes information relating to enrolments, payments, cancellations, transfers, assessments, attendance requirements, certification, and student responsibilities. These guidelines are designed to ensure clarity, fairness, and compliance with Australian vocational education and training standards.
As a Registered Training Organisation, we are dedicated to maintaining the highest standards of compliance while delivering practical, engaging, and accessible first aid education. We also provide clear processes relating to student support, access to learning materials, complaints and appeals, and maintaining a safe and respectful training environment for all participants.
By enrolling in a course or engaging with our services, you acknowledge and agree to the policies outlined within our Terms and Conditions. We encourage all students, employers, and clients to review this information carefully to better understand the commitments, expectations, and support systems that form part of your training journey with CPR First Aid.
Download the Terms & Conditions
Access a full copy of the CPR First Aid Terms & Conditions for your reference. The document is available in PDF format and includes important information relating to enrolments, assessments, refunds, cancellations, certification, and student policies.
More Student Information
To help support your training journey, we recommend reviewing the additional student resources and policies available through CPR First Aid. These documents provide important information relating to your enrolment, student rights, and course requirements.
For a complete overview of student policies, support services, rights, and responsibilities, please visit the Learners Page.