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Level 3
8 – 10 hrs
Online
Adult Mental Health Awareness & Support Training — Specialist (Level 3)
Build advanced skills to recognise, de-escalate and support adults with complex mental health challenges — ideal for leaders, HR and community advocates.
Course overview
Adult Mental Health Awareness & Support Training – Specialist (Level 3) is the most advanced level in our Mental Health Awareness pathway, covering complex presentations and de-escalation in depth.
It builds on everything in Levels 1 and 2, and is best suited to leaders, HR professionals and community advocates who need a deeper, specialist-level understanding.
CPR First Aid offers a fully online Adult Mental Health Awareness & Support Training Course – Specialist (Level 3). While this course is not nationally recognised, Level 3 is ideal for people in positions to craft and enact mental health initiatives. This 8 to 10-hour, $240 course focuses on leadership in mental health awareness, complex conditions, and ethical boundaries among many others.
Course at a glance
| Price | from $240 |
| Duration | 8 – 10 hrs |
| Delivery mode | Self-paced online |
| Certificate | Same day |
| Prerequisites | Levels 1 & 2 recommended |
| Units of competency | Non-accredited awareness training |
| Provider | CPR First Aid — RTO 21903 |
| Recognition | Certificate of Completion |
What you’ll learn
- Recognising and responding to complex mental health presentations
- Advanced de-escalation techniques for high-stress situations
- Supporting colleagues, clients or community members long-term
- Everything covered in Levels 1 & 2, at specialist depth
- Secure online enrolment with a certificate on completion
Who is it for?
Leaders, HR professionals, community advocates and anyone needing a specialist-level understanding of mental health support.
What’s included
How it works
Enrol online
Secure your place in a couple of minutes and get instant access to the online learning portal.
Complete the modules at your pace
Work through the self-paced modules anytime, anywhere — on a computer, tablet or smartphone.
Get your certificate by email
Finish the short assessment and your certificate will be emailed to you within 2 business hours.
“Booked the whole team in for workplace training. They came to us, worked around our roster and the price beat every other quote.”
David T. · Workplace Training · Sydney
“Friendly staff on the phone helped me pick the right course for my job. Couldn’t fault the experience.”
Aisha B. · Provide First Aid · West Perth
Why Choose CPR First Aid Training
Australia’s most trusted first aid training
Nationally recognised
RTO 21903. Accepted by employers Australia-wide.
Same-day certificate
Walk out qualified — no waiting weeks for paperwork.
Best price guaranteed
Find it cheaper elsewhere and we’ll beat it.
20+ years’ experience
Learn from trainers who’ve been teaching since 2007, not slideshows.
FAQ
Adult Mental Health Awareness & Support Training – Specialist (Level 3) — common questions
Is Level 3 suitable if I haven’t done Levels 1 or 2?
We recommend completing Levels 1 and 2 first, as Level 3 builds directly on that foundation.
Who is Level 3 designed for?
Leaders, HR professionals and community advocates who need specialist-level mental health support skills.
Is this course accredited?
This is a non-accredited awareness and support course. You’ll receive a statement of attainment on completion.
How long do I have to complete the course?
It’s self-paced online — complete the 8–10 hours of content at whatever pace suits you.
Which First Aid Course Do I Need?
The right course is largely dependent on a person’s needs. When people think about “first aid courses”, they usually associate it with physical first aid such as injuries or body illnesses. For this, courses like HLTAID011 and HLTAID012 are a good fit.
HLTAID011 Provide First Aid is the standard first aid qualification required for most Australian workplaces. It is a comprehensive course that builds a strong first aid foundation. If you work in a childcare, early learning, or education and care environment, you may require HLTAID012 Provide First Aid in an Education and Care Setting.
The other side of the coin is mental health first aid. While HLTAID012 caters to the physical side, Adult Mental Health Awareness & Support Training Course – Specialist (Level 3) is meant for the mental side. This course is meant to impart advanced skills that support individuals experiencing complex mental health needs.
How Often Do I Need to Renew the Adult Mental Health Awareness & Support Training Course – Specialist (Level 3)?
This course is not a nationally recognised course. As such, there is no set duration for renewal. However, participants can retake the course whenever they feel like refreshing their knowledge.
What Additional Topics and Skills Are Included in This Course?
The Level 3 Specialist Adult Mental Health Awareness course imparts advanced mental health knowledge and skills. The topics covered include:
- Leadership in mental health awareness & support training course
- Complex conditions: BPD, OCD, eating disorders, trauma
- Risk assessment and safety planning
- Navigating recovery pathways and health systems
- Designing workplace mental health programs
- High-intensity event response and debriefing
- Intersectionality and inclusive support strategies
- Ethical boundaries and emotional sustainability
- Case scenario response planning and reflection
Is There a Practical Component to This Course?
No. This self-paced course is done entirely online. Upon enrolment, learners are sent access to the online portal where the course is accessed.
Do I Need to Take Both the Level 1 Foundations Course and Level 2 Practitioner Course Before the Level 3 Specialist Course?
No. Completing the Level 3 Specialist course awards Adult Mental Health Awareness & Support Training Course – Foundations (Level 1), Adult Mental Health Awareness & Support Training Course – Practitioner (Level 2), and Adult Mental Health Awareness & Support Training Course – Specialist (Level 3) certificates of completion.
Is there an assessment, and what happens if I don’t pass?
There’s a short assessment at the end of the modules. If you don’t pass on your first attempt, you can review the material and try again.
Can I access the course on my phone?
Yes — the course works on any device with an internet connection, including phones and tablets.
Do I get ongoing access to the course materials?
You’ll have access to the course materials for a set period after enrolling — check your confirmation email for exact access details.
Is this course suitable for someone without a leadership role?
While it’s designed with leaders, HR professionals and advocates in mind, anyone wanting specialist-level mental health support skills can take this course.
How does this course relate to formal counselling or psychology qualifications?
This course builds practical support skills and does not qualify you as a counsellor, psychologist, or mental health clinician — it’s designed to complement, not replace, professional mental health services.
Do you offer this training for a whole team or organisation?
Yes. We can arrange group enrolment for teams and organisations — contact us for details.
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