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Home / Courses / Mental Health — Level 1

Level 1

2 – 4 hrs

Online

Adult Mental Health Awareness & Support Training — Foundations (Level 1)

CPR First Aid offers a fully online Adult Mental Health Awareness & Support Training Course – Foundations (Level 1). While this course is not nationally recognised, it stands as an effective tool that builds the foundations for mental health support. This $65 course covers recognising early warning signs, identifying common conditions, responding to mental health crises completed in 2 to 4 hours.

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Course overview

Adult Mental Health Awareness & Support Training – Foundations (Level 1) is a self-paced online course that builds the essential knowledge to recognise common mental health conditions and respond with confidence and care.

It’s the entry point into our three-level Mental Health Awareness & Support pathway — ideal for anyone wanting a foundation before progressing to Level 2 (Practitioner) or Level 3 (Specialist).

Adult Mental Health Awareness & Support Training Course – Foundations (Level 1) is a mental health course for carers and the general public. This 2-4 hour online course teaches participants mental health challenges, initial support, and encouragement of professional help. Participants receive Certificate of Completion.

Course at a glance

Pricefrom $65
Duration2 – 4 hrs
Delivery modeSelf-paced online
CertificateSame day
PrerequisitesNone — open to everyone
Units of competencyNon-accredited awareness training
ProviderCPR First Aid — RTO 21903
RecognitionCertificate of Completion

What you’ll learn

  • Recognising depression, anxiety, psychosis and substance misuse
  • Providing early, practical support to someone struggling
  • Responding calmly and appropriately in a mental health crisis
  • Reducing stigma and starting supportive conversations
  • Secure online enrolment with a certificate on completion

Who is it for?

Anyone wanting a foundation in mental health awareness — managers, colleagues, parents, coaches and community members who want to support the people around them.

What’s included

Certificate on completion
Online theory
Trainers with 20+ years’ experience
Free resources

How it works

1

Enrol online

Secure your place in a couple of minutes and get instant access to the online learning portal.

2

Complete the modules at your pace

Work through the self-paced modules anytime, anywhere — on a computer, tablet or smartphone.

3

Get your certificate by email

Finish the short assessment and your certificate will be emailed to you within 2 business hours.

★★★★★4.9 / 5from learners who took this courseRead all reviews →
★★★★★

“Great value and a really engaging trainer who kept the whole room involved. Will be back for my refresher.”

Jackson R. · Provide First Aid · Brisbane City

★★★★★

“Friendly staff on the phone helped me pick the right course for my job. Couldn’t fault the experience.”

Aisha B. · Provide First Aid · West Perth

Why Choose CPR First Aid Training

Australia’s most trusted first aid training

Nationally recognised

RTO 21903. Accepted by employers Australia-wide.

Same-day certificate

Walk out qualified — no waiting weeks for paperwork.

$

Best price guaranteed

Find it cheaper elsewhere and we’ll beat it.

20+ years’ experience

Learn from trainers who’ve been teaching since 2007, not slideshows.

FAQ

Adult Mental Health Awareness & Support Training – Foundations (Level 1) — common questions

Do I need any prior experience?

No prior mental health training is required — Level 1 is the foundation course and is open to everyone.

Can I go straight to Level 2 or 3?

We recommend completing Level 1 first, as Level 2 (Practitioner) and Level 3 (Specialist) build on its foundations.

Is this course accredited?

This is a non-accredited awareness and support course. You’ll receive a statement of attainment on completion.

What is Adult Mental Health Awareness & Support Training – Foundations (Level 1)?

This course provides foundational knowledge about mental health and mental health challenges. Participants learn how to recognise common signs of mental health concerns, have supportive conversations, reduce stigma, and guide individuals towards appropriate professional support.

Is This Course Nationally Recognised?

No. This course is a non-accredited training program that provides a Certificate of Completion. It is not a nationally recognised unit of competency under the Australian Vocational Education and Training (VET) framework.

Which Course Do I Need: Mental Health Foundations (Level 1), HLTAID011 or HLTAID009?

The correct course depends on your goals.
Mental Health Foundations (Level 1) is designed for mental health awareness and support skills.
HLTAID011 Provide First Aid is designed for workplace first aid requirements.
HLTAID009 Provide Cardiopulmonary Resuscitation focuses specifically on CPR skills.
Many workplaces encourage employees to complete both mental health awareness and first aid training.

How Long Does the Certificate Last?

There is no legislated expiry date for this Certificate of Completion. However, refresher training may be beneficial to maintain confidence and stay updated with current mental health awareness practices.

Do I Need Previous Experience?

No. The course is suitable for beginners and does not require any previous healthcare, counselling, or mental health qualifications.

What Mental Health Topics Are Covered?

Topics include:
Mental health awareness
Depression
Anxiety
Psychosis
Substance misuse
Recognising warning signs
Supportive communication
Mental health crisis response
Reducing stigma
Encouraging professional help-seeking

Can This Course Help in the Workplace?

Yes. The course helps employees, supervisors, and managers recognise potential mental health concerns and respond appropriately while encouraging individuals to seek professional assistance.

Does This Course Qualify Me as a Mental Health Professional?

No. This course provides awareness and support training only. It does not qualify participants to diagnose, treat, or provide professional mental health services.

Is there an assessment, and what happens if I don’t pass?

There’s a short assessment at the end of the modules. If you don’t pass on your first attempt, you can review the material and try again.

How soon can I start Level 2 after finishing Level 1?

As soon as you’re ready — there’s no mandatory waiting period between levels.

Can I access the course on my phone?

Yes — the course works on any device with an internet connection, including phones and tablets.

Is this course suitable for someone supporting a specific person, like a family member?

Yes — many participants take this course to better support a specific friend or family member, as well as for workplace or volunteer settings.

Do I get ongoing access to the course materials?

You’ll have access to the course materials for a set period after enrolling — check your confirmation email for exact access details.

What if I have my own lived experience of mental illness — is this course still relevant?

Yes — many participants bring their own lived experience, and the course is designed to build practical support skills regardless of your personal background.

Locations

Training near you, right across Australia

Convenient venues in every capital and major regional centre — or we’ll come to your workplace.