Frequently Asked Questions

We offer the 1.5hrs plus 1-2hr pre-course online theory Also known as CPR Refresher HLTAID009 Provide Cardiopulmonary Resuscitation is a Unit of Competency that provides the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) Guidelines.This CPR update course is the most recent version of what is often referred to as the CPR Update or CPR Refresher. This Unit replaces the previous course codes HLTCPR201A, HLTCPR201B, HLTCPR211A and most recently HLTAID001.

The full 2.5hr course (no theory) or 30 min Express Refresher also available for those who choose not to complete pre-course online theory.

Our classes start from $60. Details and dates can be found here: https://cprfirstaid.com.au/book-first-aid-course/

We have the HLTAID003/HLTAID011 First aid. Our Regular 3hr Workplace First Aid streamlined course, saves you time and includes more practical activities.

The most popular course we deliver if our industry innovative 3hr first aid course which is nationally recognized. Our team has created this course which is delivered in a 3-hour format (plus 3-5hrs online theory completed before the training date). The course has been streamlined to only cover a quick 10 minute written quiz followed by a session of practical based learning and assessment which makes the session fun and the interactive learning environment for our clients.

This course is delivered in a 3-hour class (plus pre-course online theory). Allow additional time for registration.

If you have trained before and hold current qualifications you can also opt for the Express Refresher Course – just 1hr class.

If you prefer a slower-paced format, and don’t have time to complete the pre-course theory we recommend the full 6.5-hour course.

Discount Offer - from $120 (RRP $195). Details and dates can be found HERE

Our 5hrs Regular Course (plus online theory) Also known as Childcare First Aid
This first aid course is officially known as the Unit of Competency HLTAID012 Provide first aid in an education and care setting. The unit describes the skills and knowledge required to provide a first aid response to infants, children, and adults. The unit applies to childcare workers, educators and support staff working within an education and care setting who are required to respond to a first aid emergency, including asthmatic and anaphylactic emergencies.

Discount Offer - from $140 per person (RRP $210). Details and dates can be found HERE 

We offer a combined course for asthma and anaphylaxis training, as both courses are usually required for working with children.

Combined 22282VIC Course in the Management of Asthma Risks and Emergencies in the Workplace & 22300VIC Course in First Aid Management of Anaphylaxis

Our classes start from $99. Details and dates can be found HERE 

We have the HLTAID014 Provide Advanced First Aid is the course for advanced first aiders who may be OH&S officers or in a higher first aid position in their workplace. It also includes HLTAID003 and HLTAID001, and is completed in a 7hr practical class (with pre-course theory).

Current Special $180 (RRP $320), details and dates can be found HERE

We have a 6.5 hour class (allow 7hrs with meal break) Also known as Workplace, Level 2 First Aid
HLTAID011 Provide first aid is the national first aid course required by all workplaces, and replaces courses are previously known as Level 2 and Senior First Aid. This course is the minimum first aid course for any first aider in the workplace. Most first aiders will also be required to complete annual Provide cardiopulmonary resuscitation renewal training depending on the industry they work in or their workplace’s first aid policy. Our 6-hour course is designed to cover all course content in a single 6-hour session with no requirement to complete pre-course online theory.

The course includes HLTAID009 Provide cardiopulmonary resuscitation (including defibrillation) and HLTAID010 Provide basic emergency life support.

Discount Offer - from $120 (RRP $220). More details about the course can be found on the COURSE PAGE:

Our CPR classes start from $60 if you book online.

Our First Aid classes start from $120.

Our Childcare First Aid classes start from $140.

We offer the 3HR 22282VIC Combined Asthma and Anaphylaxis (plus pre-course online theory) for $80 if you book online.

Details HERE

Anyone completing a course in Australia is required to obtain a USI from the government USI registry or the issuing RTO is unable to issue your qualification. This is a government-mandated requirement which became compulsory at the start of 2018.

To know more about USI requirements go to https://www.usi.gov.au/about. You can also obtain your USI from this website.

Anyone completing a course in Australia is required to obtain a USI from the government USI registry or the issuing RTO is unable to issue your qualification. This is a government-mandated requirement which became compulsory at the start of 2018.

To know more about USI requirements go to https://www.usi.gov.au/about. You can also obtain your USI from this website.

If you are or were unable to attend your schedules class, You may request for cancel/refund subject to the following Terms & Conditions:

3.4. Withdrawals & Refunds

a) A refund will only be paid:

• Where a Student has given notice of 10 days prior to the class with a written valid reason as to why the refund is warranted. When approved by CPR First Aid, will be entitled to a full refund. Please email your written request to admin@cprfirstaid.com.au. This will incur a $15.00 processing fee.

b) A refund will not be provided:
• When a Student that does not attend their scheduled course. Will forfeit all payments

• For Students who arrived after the scheduled start and therefore not be permitted into the class. All payments will be forfeited

• For A student who does not notify CPR First Aid of their cancellation at least 10 days prior to the class date. Will not be entitled to a refund and will forfeit the full course fees

Please refer to our Student Handbook for the full details of our Terms and Conditions

Your statement (certificate) will be emailed upon successful completion after 7pm the same day for morning classes, or next day for afternoon classes

Our courses are nationally accredited and are the same courses delivered nationally by any other RTO (Registered Training Organisation) provider. All of our courses must follow the ARC guidelines if delivered in Australia to make them compliant.

If you want to download a PDF file of the modules, you can go to https://cprfirstaid.com.au/learners and go to ‘Theory Completion, Theory Portal Access & Workbooks’

To keep our training costs down a large component of our courses are completed as theory at home prior to the class. And by not supplying refreshments on the day of training we are able to keep our prices low and offer student pricing for all.

It also means we can focus on the fun stuff on the day of the class, and incorporate more practical exercises and assessments rather than a theory-based class environment.

All of our courses require pre-course theory completion, except the regular CPR course. The theory is completed in our eLearning portal, further information and links are provided via email once your booking is processed.

We recommend that you use Google Chrome or Safari on a laptop or a computer desktop. It is not advisable to access the online learning on a mobile or a tablet.

You can go here for more information:
http://www.cprfirstaid.com.au/learners
Scroll down to Technical Issues in the green tab to find the "help sheet"

Your first aid qualifications will not expire however it is recommended that you update your qualification for First Aid, Anaphylaxis or Asthma every 3 years and for CPR every 12 months.

Most workplaces will require staff to have updated qualifications and because course codes can change every 2-3 years it is usually a requirement that first aiders hold a qualification for a current course.

If you can be in the class only a few minutes later than your class start time, then the Trainer might let you in. But if if more than that, you will not be admitted to the class.

Please refer to link for our Student Handbook for our Terms & Conditions or email us at admin@cprfirstaid.com.au https://www.cprfirstaid.com.au/learners

2.4 Attendance

c) Please ensure that you arrive 10-15 mins prior to the class time stated. Anyone who arrives after the class start time will not be admitted to the class. Participants should allow additional travel time for public transport or traffic delays. CPR First Aid are not responsible for late arrival due to travel delays. If you do not arrive by the scheduled start time you will not be admitted and will need to book into a new course, all payments will be forfeited.

You may transfer your enrolment into another practical session subject to the following Terms & Conditions:

a) You may transfer your enrolment into another practical session subject to the following conditions:

• We will not refund the difference for classes that are listed as a lower amount at a different date and/or location

• Students that do not attend their scheduled course will forfeit all payments

• Clients can upgrade their enrolment e.g. CPR to Provide first aid provided notification is received more than 48 hours prior to current booking date and the course difference must be paid via credit card at the time of request

• CPR First Aid does not allow students to shift their courses on the day of the practical training e.g. from HLTAID001 Provide cardiopulmonary resuscitation (CPR) to HLTAID003 Provide first aid

Please refer to our Student Handbook for terms and conditions

As per our Terms and Conditions, Children 0-14 years are unable to attend any classes. Only paid participants over the age of 14 are allowed to enrol in our courses to minimize disruptions throughout the session for the consideration to fellow participants.

Please make childcare arrangements if necessary, or please email us to reschedule your booking if unable to arrange childcare and you have already booked into a class.

We apologise if this causes you inconvenience, however, it is in the best interest of all participants in this learning environment.

Please refer to our Student Handbook for terms and conditions.

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