Mental health is just as important as physical health, yet many Australians feel unprepared when someone around them experiences a mental health crisis. That’s where Mental Health Awareness & Support Training Course (MHA) courses come in. These training programs empower individuals with the knowledge and skills to identify, understand, and respond to mental health issues, making workplaces, communities, and homes safe and supportive environments.
What Is Mental Health Awareness & Support Training Course?
The Concept Behind Mental Health Awareness & Support Training Course
Mental Health Awareness & Support Training Course refers to the initial help provided to a person developing a mental health problem or experiencing a mental health crisis, just like physical first aid offers temporary support until professional help arrives. It’s about recognising the signs, responding appropriately, and encouraging the person to seek further support.
History and Development of Mental Health Awareness & Support Training Course
MHA began in Australia in 2000, developed by Betty Kitchener and Professor Tony Jorm, as a local initiative and now a global movement, with programs operating in over 25 countries. MHA Australia continues to set the gold standard in training content and delivery.
Why Mental Health Awareness & Support Training Course Matters
In Australia, 1 in 5 adults experiences a mental illness each year, yet stigma and misunderstanding remain high. Mental Health Awareness & Support Training Course addresses this by building awareness, compassion, and action-oriented skills.
Benefits for Workplaces
- Reduces stigma around mental health
- Improves employee well-being and retention
- Builds a more responsive, supportive work culture
- Enhances safety and crisis preparedness
Benefits for Individuals
- Learn how to assist friends, family, and colleagues
- Improve your communication and listening skills
- Boost your employability with a recognised credential
- Increase your mental health literacy and resilience
What You’ll Learn in a Mental Health Awareness & Support Training Course
MHA courses cover a wide range of mental health challenges and crisis response strategies. You’ll gain skills to confidently and appropriately respond to common mental health conditions.
Recognising Common Mental Health Conditions
- Depression
- Anxiety disorders
- Psychosis
- Substance use disorders
- Suicidal thoughts and behaviours
- Panic attacks and trauma reactions
How to Offer Initial Help
Learn to apply the ALGEE action plan:
- Approach, assess, and assist with any crisis
- Listen non-judgmentally
- Give support and information
- Encourage professional help
- Encourage other supports
Crisis Situations and Response Techniques
Courses provide actionable strategies for:
- Suicidal crises
- Panic attacks
- Aggressive behaviour
- Trauma exposure
- Severe distress in the workplace or community
Types of Mental Health Awareness & Support Training Course Available
There are several MHA course types available to suit different audiences and settings.
Standard Adult Mental Health Awareness & Support Training Course
This is the most common course, designed for adults in all settings. It’s especially relevant to workplaces, community groups, and organisations.
Youth Mental Health Awareness & Support Training Course
Tailored for adults who regularly work or live with young people (ages 12–18), including educators, coaches, and parents.
Workplace Adult Mental Health Awareness & Support Training Course
Specifically designed for businesses and organisations, this course helps employees and managers understand mental health within a workplace context.
Course Structure and Certification Process
How Long Are the Courses?
Most MHA courses take 12 to 14 hours to complete. Formats include:
- Standard delivery: Two full days
- Blended format: Online learning + in-person sessions
- Fully online: Self-paced with virtual instructor-led components
Online vs. In-Person Learning
- Online MHA Courses
Convenient and flexible
Ideal for remote employees
May lack face-to-face engagement - In-Person MHA Courses
Hands-on group learning
Stronger networking and role-play practice
Requires time commitment and physical presence
Certification and Validity
- Upon completion, participants receive a nationally recognised MHA certificate.
- Certification is valid for 3 years, after which a refresher course is recommended to stay current.
Choosing the Right Mental Health Awareness & Support Training Course
Factors to Consider
- Your goals: Workplace application, youth engagement, or personal development
- Accreditation: Ensure the course is endorsed by MHA Australia
- Delivery format: Consider your learning style and schedule
- Provider reputation: Choose from trusted, certified instructors
Recommended Course Providers
- MHA Australia – the national standard
- St John Ambulance Australia
- Australian Red Cross
Costs and Funding Options
Course Fees Breakdown
- Prices range from $150 to AUD 300, depending on the provider, format, and course type.
- Some providers offer discounted rates for students, volunteers, or community groups.
Employer Support and Subsidies
- Many employers sponsor or reimburse employees for MHA training, especially in health, education, and corporate sectors.
- Government funding or grants may also be available for eligible groups through workforce development programs.
Frequently Asked Questions About Mental Health Awareness & Support Training Course
What is Mental Health Awareness & Support Training Course?
It’s the initial help given to someone developing or experiencing a mental health crisis, similar to physical first aid.
Who should take a Youth Mental Health Awareness & Support Training Course?
Anyone aged 18+ who wants to support others, especially employees, team leaders, carers, educators, and job seekers.
How long is a Mental Health Awareness & Support Training Course certification valid?
It’s valid for 3 years, with optional refresher courses recommended.
Can I do Mental Health Awareness & Support Training Course online?
Yes, many accredited providers offer fully online or blended learning formats.
How much does a Mental Health Awareness & Support Training Course cost in Australia?
Typically $150–AUD 300, depending on format and provider.
What mental health conditions are covered in MHA training?
Depression, anxiety, psychosis, substance use, suicidal ideation, trauma, and more.
Is Mental Health Awareness & Support Training Course recognised nationally in Australia?
Yes. MHA Australia is nationally accredited and widely recognised across sectors.
What is the difference between Standard Adult MHA and Youth MHA?
Standard is for general adult interactions; MHA is for adults supporting adolescents (ages 12–18).
Can Mental Health Awareness & Support Training Course skills be used outside the workplace?
Absolutely. MHA skills are valuable in families, communities, and public settings.
How can I renew my MHA certification?
Take a refresher course through your original provider or via MHA Australia.
Key Points
- Mental Health Awareness & Support Training Course teach crisis response and support skills.
- They enhance personal development and workplace wellbeing.
- Courses are available online and in person across Australia.
- Certification is nationally recognised and lasts 3 years.
- Choose from options like Standard, Youth, or Workplace MHA based on your goals.




